Learn from the Eagle

This is something I wrote for one of my department bulletin.

We have launched our Service Excellence 10/10 (SE10/10) on 1st September 2007. Our SE10/10 being the 1st destination is part of our 20 years plan. We have the Eagle representing our intentions, aims and aspirations to achieve our TNB company’s Vision that is to reach Global leadership - to be among the Leading Corporations in the Energy and Related Businesses Globally.

Are we ready to take off like the eagle? Would we be able to endure the hardship of change in order to realize our company’s vision? Let us take a look and learn from the eagle.
The eagle has the longest life-span of its species. It can live up to 70 years. But to reach this age, the eagle must make a hard decision in its 40s. It’s long & flexible talons can no longer grab prey which serves as food. It’s long & sharp beak becomes bent. It’s old-aged and heavy wings due to their thick feathers become stuck to its chest and make it difficult to fly. Then the eagle is left with only 2 options : Die or Go through a painful process of change which lasts 150 days.
The process requires that the eagle fly to a mountain top and sit on its nest. There the eagle knocks its beak against a rock until it plucks it out. After plucking it out, the eagle will wait for a new beak to grow back & then it will pluck out its talons. When its new talons grow back, the eagle starts plucking its old aged feathers. And after 5 months, the eagle takes its famous flight of rebirth and lives for 30 more years.

As our pepatah Melayu says “Berakit-rakit kehulu, berenang-renang ketepian. Bersakit-sakit dahulu, bersenang-senang kemudian”. Now what have you learn from this article? How can you contribute in achieving SE10/10? What role can you play?